If your normal collection day falls on or after a holiday listed below, your pick up will be delayed by one day for that week only. Friday’s collections will be done on Saturday. Holidays are Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas Day, and New Year’s Day.
Note: The actual holiday must fall on a week day to affect pickup. For example if Christmas Day is on a Sunday but the observed holiday is Monday, this DOES NOT affect your pickup.
If you’re late and miss the truck, we’ll happily take a double load from your location on the next normal pick up day at no extra charge. However, if you request us to come out to your residence again, you will be assessed a $20.00 fee.
If you are unsure, please feel free to call us. Generally, large items such as televisions, appliances, electronics, and furniture will require a special request. For some items, we have to schedule a specific day. There is no need to call if you’re putting some extra bags out, just make sure that all items are brought to the curb.
Well, if it appears to be too good to be true, then chances are it is. We do our best to keep our prices the lowest without compromising quality, attention to detail, and the flexible options that you will enjoy with your service. Our customer service representatives will be happy to go over your current services, see how we may better improve on what we are offering you or discuss an alternate service if your needs have changed.